Rejection 52: Be Like a Southwest Pilot

There are a few factors in a request: requester (who), requestee (who), request content (what), request delivery (how), and request context (where and when). Any one of these factors could determine the outcome of a request. My blog often focuses on request content and delivery, but sometime it is just as important who the requestee is. In this case, it is Southwest Airline, to whom I already made a crazy request on day 19, when I asked to deliver the flight safety announcement. However, can they take on another one from? Today, after the flight I asked the captain to give me a tour of the cockpit.

After this episode, I feel I would get a 'yes' from Southwest no matter what I ask, as long as it's legal and ethical.

Learning: Sometimes to whom we are making our requests makes a big difference in the outcome.

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Rejection 53: Ask Zappos Employees to Gangnam Style

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Rejection 51: Make My Own Sandwich at Subway